SiteAction™ F A Q

SHARED SSL (UNIX SSL-001)
How can I use SSL access to my cgi-bin directory?
How can I use SSL access to my public_html directory?
What is the path to my cgi scripts?
Why does my browser return a warning that says: My page contains unsecured elements?

MORE WINDOWS NT SSL
How can I order SSL for use on my site?
How can I utilize Secure Socket Layer on my site?
What’s the difference between a Shared SSL Certificate and compared to an owned Certificate?

COMMON SSL QUESTIONS

How I can obtain my own SSL Certificate issued for my domain name?
As the first step, you have to fill out the application. After this you will receive an e-mail message with SSL CSR (Certificate Signing Request) and explanation of all procedure.

I still have questions. Where can I find a good explanation of the SSL concept?
The following links will be helpful on this matter: www.thawte.com/support/server/contents.html
digitalid.verisign.com/server/help/index.html

Both sites contain the full explanation of the SSL concept and Step-by-step instructions.

I’d like to apply on my own SSL Certificate.
How much will it cost?
Setup fee is $39.75. If you already paid for Shared SSL you will not pay a setup fee. Another payment will be charged by companies who will be issuing an SSL Certificate. Thawte www.thawte.com Certificate will cost $125. Verisign www.verisign.com will cost $349.

SHARED SSL (Unix SSL-001)

How can I use SSL access to my cgi-bin directory?
For Web servers 21 and later use the following links to access:

https://ssl-001.9netave.com/cgi-bin//
https://ssl-001.9netave.com/~/cgi-bin/ (preferred)

Usage examples:

https://ssl-001.9netave.com/cgi-bin/ux210223/test_env.cgi
https://ssl-001.9netave.com/~ux210223/cgi-bin/test_env.cgi

Important note: cgi-bin directory is only for running scripts. It is not browseable and no html files can be read from this directory. (One of the possible security holes: you make a backup of current cgi called “test.cgi”, and call it “test.bak”. The text of this file will automatically become visible for any person from the web).

How can I use SSL access to my public_html directory?
For Web servers 21 and later use the following links to access:

https://ssl-001.9netave.com/~<username>/

Usage example:

https://ssl-001.9netave.com/~ux210223/form.html

Important: public_html directory is only for browseable files. No CGI-scripts allowed to run.

What is the path to my cgi scripts?
If you are hosted on UNIX 21 or later Web server, you can use tree home directory structure for fast accessing your files. For utilizing this capability you need to use the following access way:

Translate your login name to the directory structure:
Example login: ux210223
Respective directory tree: /ux21/0/223/

Usage examples:

/ux21/0/223/cgi-bin/test_env.cgi
/ux21/0/223/form.html

Important note: You can use the traditional /home// as well. Using this link will work no matter what server you are on, but it will be slower, as the server has to sort through a large directory listing to find your directory.

Why does my browser return a warning that says:
My page contains unsecured elements?
In order to keep all elements (images, sounds etc.) secure you need to make references to those elements relative instead of absolute. That means that if you are in secure mode, stay there, do not make a reference to an image you want to include on your page through:

This will break the SSL connection. Instead, make your image reference relative:

Referencing images and other elements this way will maintain your secure connection between browser and server.

MORE WINDOWS NT SSL

How can I order SSL for use on my site?
You have to fill out our web application <link to the application page>. After doing this you will be able to use SSL.

How can I utilize Secure Socket Layer on my site?
For Secure access you just need to use https:// protocol name instead of http://.

For instance: <a href=https://www.yourdomain.com/secure/order.html>Secure Order</a>. Your home directory contains “secure” folder.

What’s the difference between a Shared SSL Certificate and compared to an owned Certificate?
There is only one bad side to using Shared SSL Certificate on NT. The certificate is issued for “computer.SiteAction.com”. Certificate will work fine for all type of browsers, but the browser will give you a warning: “The certificate that the site computer.SiteAction.com has presented does not contain the correct site name”.

Anything not clear? Email us at: [email protected].