Unlike many other providers who promise fast account setup, followed by virtually no service — emails that don’t get answered or email answers that are curt and unhelpful — SiteAction™ offers a 24 hour guaranteed response time and friendly helpful answers to your tech. support questions.

We have partnered with an InterNic Gold partner which gives us priority access to domain name registrations and modifications. This means there is no need to worry that your domain changes or registrations will take too long to be processed by InterNic.

We maintain a comprehensive user-friendly database of online help on our Web site, which is constantly updated and accessible by you, 24 hours a day, 7 days a week.

We provide a one month special service for new customers, which we call, New Customer Care. We understand that during the first month online, you will have many questions and will want to get your site up and running ASAP. Under our New Customer Care program, all your inquiries will have priority over established clients and you will receive prompt replies to your questions. Following this period, you will continue to receive our 24 hour support absolutely free and as much as you may reasonably need it.

“Web Hosting for the Real World” — We will treat you courteously, with respect and you will feel quite comfortable dealing with us. SiteAction™ is “Web Hosting for the real world” for everyday business people and personal users. We do not expect you to be an expert (although it’s OK if you *are* an expert). We will take the time to explain everything in plain language, and we will not intimidate you with unnecessary computer jargon. We guarantee it — if you have any difficulties with your SiteAction™ tech support, please e-mail us at [email protected]

One of the most aggressively competitive pricing strategies available for industrial strength Web hosting.

SiteAction™ offers only state-of-the-art network appliance file servers, linked through industrial strength CISCO 7500 Service Routers, into redundant UUNet, MCI and GTE International OC-3 lines. By utilizing some of the fastest, most reliable Web server equipment we guarantee your Web site will be available. SiteAction™ guarantees a 99% UP TI ME.

If you are not 100% satisfied within your first 90 days at SiteAction™, we will refund 100% of your money. No questions asked.

When you make a decision to do business with a hosting company, you should be able to feel totally comfortable with your choice. You should not have to worry whether you have made the right decision. When you choose SiteAction™, you can be confident that your Web hosting needs are being met and exceeded! This will allow you to concentrate on your business and leave the hosting to us.

We treat our customers the way we would expect to be treated. We know that without you, we would not survive. We need you to have a positive Web hosting experience so that you will tell others and provide positive referrals to your associates and acquaintances — we’re going to treat you right!